Privacy Policy

Effective Date: October 2026

At SunPaws (accessible from https://sunpawsshop.com), the privacy of our visitors is one of our primary priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by SunPaws and how we use it.

1. Information We Collect

When you visit our store or make a purchase, we collect certain information to provide you with a seamless shopping experience:

  • Device Information: Browser type, IP address, time zone, cookies installed on your device, and browsing behavior to optimize site performance.
  • Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number necessary to process your purchase and provide shipment tracking.

2. How We Use Your Information

We use the collected information for the following business purposes:

  • Fulfill and deliver orders placed through the website (including processing payments, scheduling shipping, and sending invoices/order confirmations).
  • Communicate with you regarding order updates, customer care inquiries, and tracking notifications.
  • Screen orders for potential risk or fraud to protect your transaction security.
  • Improve and optimize our website layout, product selection, and user experience.

3. Data Protection & Security (GDPR & CCPA Compliant)

We do not sell, rent, or trade your personal information. Payment details are processed through encrypted, industry-standard gateways (such as PayPal and encrypted credit card processors) adhering strictly to PCI-DSS standards. We never store complete credit card numbers on our servers.

4. Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the personal information we hold about you, request corrections, or request that your personal information be deleted. If you wish to exercise this right, please contact us at our dedicated support email below.

5. Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact our support team at:

Email: [email protected]
Website: https://sunpawsshop.com